Refund Policy
ExpressIPTV Refund Policy
Effective as of [11.30.2024]
1. Introduction
This Refund Policy outlines the conditions under which users can request refunds for services purchased from ExpressIPTV. As we provide online, non-tangible IPTV services, no physical products are delivered.
2. Eligibility for Refunds
Refunds may be considered under the following conditions:
- Service Interruptions: If prolonged service disruptions occur that are not resolved within a reasonable time frame.
- Technical Issues: If technical issues persist despite multiple troubleshooting attempts by our support team.
- Billing Errors: If you were charged incorrectly or for unauthorized transactions.
3. Non-Refundable Services
The following services are non-refundable:
- Subscription Fees: Once the service has been delivered or activated.
- Add-Ons & Extras: Any additional services or premium content.
- Promotional Offers: Subscriptions purchased under special promotions or discounts.
4. Requesting a Refund
- Refund requests must be submitted within 7 days of the issue occurring or billing date.
- To request a refund, contact us via [insert support email] or through our website’s support form. Include your subscription details and a brief explanation of the issue.
5. Processing Refunds
- Once a refund request is received, we will review it within 5 business days.
- Approved refunds will be issued back to the original payment method used at the time of purchase.
- Please note that processing times may vary depending on your bank or payment provider.
6. Return of Equipment (Not Applicable)
As ExpressIPTV provides only online services, no physical equipment is required. Therefore, this section is not applicable.
7. Changes to the Refund Policy
We reserve the right to update or modify this policy at any time. Changes will be published on our website and will take effect immediately upon posting.
8. Contact Us
For any questions or concerns regarding this Refund Policy, feel free to contact us:
- WhatsApp: [ +(44) 7418 359598 ]
- Email: [ [email protected] ]
Conclusion
This Refund Policy ensures fairness and transparency for all users of ExpressIPTV. Please review it carefully before subscribing to our services. By purchasing a subscription, you agree to the terms outlined in this policy.